I was looking outside the
window-sill, found the rain water outlet so absolutely clean. Before I could
turn around and ask, my mother informed me Guddu and Bhatt uncle got it
cleaned. My school can be seen across our house, a half-constructed parapet and
a little girl running around in white stockings with a nice red-jacket on and
her mother calling out her name.
Everything seemed very distant
and all the voices drowned in that feeble winter sunshine. There seemed to have
been a light drizzle. And there was this crumpled invoice of a failed courier
in my hand. That dark steel gray suitcase never reached me. I had not paid
attention to it in months. It was sent on the 3rd of August, 2011 and today is the 26th of January, 2012 .
There was a helpline number I could call on the reverse of that invoice. Some Mr.Kirti
answered my call, he tells me its about 5:30 pm
in Mumbai and the office is about to close for the day. I gave him the consignment
number and he agreed such a parcel came and was never delivered to the rightful
owner and they conveniently informed us – Lost In Transit. He was kind enough
to assure me the parcel is safe.
Suddenly, I hate myself for not
following it up on time. The courier people offered compensation but I stood my
ground. I thought of consumer rights and the counter measures, anything not
claimed over a period of 3months can be disposed in whatever manner by the
courier people. But they said the suitcase was safe.
I began wondering what about the
contents inside. This aunty told me she sent an orange saree with a black and gold
border, meaning ornate heavy stuff. Mother told me, my favourite saree was also
in that suitcase. I was like, oh no – you mean the silver one with that blue
and dull gold brocade? She said yes. I was even more determined to get hold of
the suitcase. Kirti told me the suitcase was in some godown in Pune. Why on
earth, Pune?
I dialed the courier people
again, since it’s a toll free 24/7 hotline. A young woman answers my call and I
could almost sense domesticity in the background - a cranky husband and a
cantankerous kid and our lady was munching on something. I rattled off my
missing bag story to her. She could not care a flying whatever, she told me she
was eating dinner and she will see into this on Monday. I was very desperate
and told her, that one of her colleagues spoke to me and assured me that they’d
go out of the way to ensure this got sorted out at the earliest. I don’t want
to sound sexist but I hated her so much at that point in time. I came down like
a ton of bricks on her and questioned her work ethics and what about that
glorified thing called customer care and service and how they could be so
careless of a missing baggage for 6 months. Mother interjects that she had packed
some homegrown herbs and foods. It was so agonizing to learn that, I almost
felt like saying woh sab jaye tel lene but the sarees are heirloom to me and I’d
do anything to remove the odours and smells of 6 months.
I wake up in the morning to find
my husband packing for his Europe trip and gosh, it was
the same steel gray suitcase standing next to his favourite Samsonite. Very endearingly,
he told me to have a look and see what needs to be added or subtracted. Of
course, I won’t find those 2 sarees – the orange one with the black and gold
border and of course, my favourite one, the silver one with the blue brocade. The
silver one is with mother and the orange one does not even exist. It was a 4am dream.
By the way, I have been shopping to my heart's delight without burning any hole whatsoever anywhere. I began the year with an envious Kashmiri collection -a chignon saree,a heavy embroidered party stole and a salwar suit that I admire day in and day out and would hate to see the tailor cut to size. A few days ago, went berserk getting Rajasthani mojris and jootis of the choicest colors and don't kill me for getting about 8 MP handloom kurtas in different hues and dyes. Oh, another update, a friend's mom in Baroda just sent me 2 splendid Bandhej salwar suits in glorious shades. I am already over the moon. And,these are not gifts.